Neo G Kids Open Knee Support 885K

Neo G SKU: 885k

Neo G Kids Open Knee Support 885K

Neo G SKU: 885k
Neo G SKU: 885k
Regular price $34.97
/
  • In stock, ready to ship
  • Inventory on the way

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The Neo G Kids Open Knee Support is a great device that helps to reduce knee pain in children up to approximately age 12. If your child is suffering from knee pain due to ligament sprains, muscular strains, or symptoms from Juvenile Idiopathic Arthritis, the Neo G Kids Open Knee Support is the perfect solution. 

The device offers multi-directional moderate support for injured, unstable, or weakened knees without restricting movement. Not only does it help with relieving knee pain and associated symptoms, but it also helps prevent further injury by reducing the risk of excessive movement or twisting of the knee. Recreational and sporting activities are made easy with the Neo G Kids Open Knee Support leaving your child free to excel and do the things they love.


Features & Benefits of the Neo G Kids Knee Brace:

  • Provides stability and dynamic support to injured, weakened, and unstable knees
  • Stitched buttress for extra support of the knee-cap and patella-tracking during movement
  • Made from therapeutic Neoprene that provides soothing warmth to the area, which is particularly great for stiffness, aches, and symptoms of Juvenile Idiopathic Arthritis
  • The weight of the body is more evenly distributed over the knee joint which is great for deep-seated arthritic and meniscus pain
  • Available in a Universal size (Fits up to age 12)
  • Fits Right or Left knee
  • Unisex

     

    The Neo G Kids Open Knee Support can be used for:

    • Forms of Juvenile Idiopathic Arthritis
    • Muscular strains
    • Ligament sprains or tears
    • Chronic instability
    • Previous injuries such as complete ligament tears or fractures


    How to wear the Neo G Childrens Knee Support:

    • Please consult a physician or physiotherapist before using
    • Ensure the skin is dry and free from any creams, oils, or lotions
    • Ensure there are no open wounds in the area
    • With adult assistance, position the kneecap in the circular cut-out of the support
    • Wrap the middle strap behind the knee and fasten it securely so that it is comfy
    • Then fasten the top and bottom straps firmly around your thigh and calf respectively
    • Ensure that the device feels comfortable at rest and when moving and that it does not inhibit circulation
    • Avoid wearing it for prolonged periods such as when sleeping

     

    Neo G Kids Open Knee Support 885K Direction to use

     

    Materials: 
    • Neoprene, Nylon, Elastane, Polyurethane, Polyester, Polypropylene

       

      Wash and Care:

      • Handwash with cold water and dry flat
      • Do not use fabric softener or bleach
      • Store in a cool place when not in use

      Christmas Deliveries:

      For parcels to arrive before Christmas AusPost recommended all parcels to be dispatched by 18th December, which has since passed. If you wish to take a chance, please order with Express Post as there will be delays in the network from the Christmas rush. Merry Christmas!

       

      Scroll Down to your category:

      Shipping Options and Costs

      During checkout you will have to choose a shipping method. Here is a breakdown.

       

      Order Amount Standard Shipping Express Post
      Below $75 $6.97 $11.97
      $75 or over Free $4.97

       

      All orders are shipped from our warehouse in Brisbane. Our cutoff for deliveries is 1:30pm AEST. If you place an order before 1:30pm on a business day your order will be shipped same day.

      Delivery estimates are below.

       

      Delivery Time-frames

      Orders are dispatched every business day, the cutoff is 1:30pm AEST.


      State Free Standard Shipping Express Post
      VIC 3 to 4 Business Days 1 to 2 Business Days
      NSW 2 to 4 Business Days 1 to 2 Business Days
      SA 3 to 5 Business Days 2 to 3 Business Days
      ACT 2 to 4 Business Days 1 to 2 Business Days
      TAS 4 to 6 Business Days 1 to 2 Business Days
      QLD 2 to 4 Business Days 1 to 2 Business Days
      NT 8 to 12 Business Days 2 to 4 Business Days
      WA 5 to 10 Business Days 2 to Business Days

      Note: These are estimates based on recent deliveries and not a guarantee. Exceptions apply to rural areas of SA, QLD, NT, WA which can take longer


       

      Satchels & Box Packaging

      Most of our orders are sent with mailing satchels. With inflation, supply chain issues and the general increase in costs in almost every aspect of our business - the benefit of using satchels is that it lowers the weight and size of the parcel which keeps our cost down. This has allowed us to continue to offer free standard shipping.

      Please note that sometimes parcels can get squashed during transit which cause your products packaging to get dented or slightly damaged.  The product will not be affected.

      If you wish to avoid any risk of damage during transit or your purchase is a gift we recommend opting for our $1.50 box packaging option. You will find this option in the cart page after you add your items to cart.

      box packaging

       

      International Shipping

      We currently only ship to the following countries. New Zealand, Singapore, Malaysia, South Korea, South Africa and Japan. We will ship with Australia Post International Standard Shipping which includes tracking and you will be notified via email.

       

      Reasons For Dispatch Delay

      We're quite good at dispatching orders within 24 hours of a business day. However delays can occur for multiple reasons that include but is not limited to:

      • Incorrect address has been entered against the order.
      • Public Holidays
      • Extreme Weather Events
      • Paypal Echeque payment method can take up to 4 business days for PayPal to mark the transaction as completed
      • Bank Transfer payment method can take up to 3 business days for funds to arrive in our bank account
      • Personal details may need to be confirmed for fraud prevention if we are unable to verify the shipping destination. Sometimes we will require personal detail verification before dispatching orders to protect the card holder, and this may delay shipping.
      • Rarely we have inaccurate stock quantities which can cause your order to go on a backorder

      If you are looking to return or exchange an item please go to our returns center here

       

      Our Return Policy Is Stated Below

      We have a free returns policy, in case you simply change your mind or you realize the product isn't for you, we'll take care of the shipping costs for you.

      However please take care when deciding on a model, size or color. We offer returns within 45 days, for refunds back to original form of payment, exchanges or store credit.

      Returns and exchanges will only be accepted within 45 days if:

      • The product has only been tried on to judge fit and is in it's original condition with the packaging
      • Or in the rare case the product is faulty


      To qualify for a full refund or an exchange. Please make sure to:

      • Take a photo if the product is faulty
      • Keep proof of purchase


      We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

      Additional non-returnable items:

      • Gift cards
      • Downloadable software products
      • Some health and personal care items


      Exchange to another size

      We will pay for postage both ways (you will receive a postage label) for exchanges to a different size or lower priced product. For an exchange to a more expensive product you will receive a store credit to use.

      Returns for a refund

      For returns for a refund there will be a free return label provided.

      Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

      If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

      Returns for store credit

      You will receive a label for the return postage. A store credit will be processed equal to the order value minus Express Post charge (if any). Store credit will be sent via email.


      Late or missing refunds (if applicable)
      If you haven’t received a refund yet, first check your bank account again.
      Then contact your credit card company, it may take some time before your refund is officially posted.

      Next contact your bank. There is often some processing time before a refund is posted.


      If you’ve done all of this and you still have not received your refund yet, please contact us at support@bodyheal.com.au.

       

      If you are looking to return or exchange an item please go to our returns center here

      bodyheal comparison chart

      Private Health Insurance

      Each health fund process may differ, they usually will ask for an Invoice/receipt (which is provided upon purchase), and/or a referral from your GP or specialist; we strongly recommend you call them directly to reconfirm a possible claim process in case there has been any sudden policy change in particular to the product you are looking to purchase.

      Steps for private health insurance claims:

      1. Make your purchase online like you would any other order
      2. We will send the items out immediately upon receiving payment (Instant with PayPal, AfterPay or Credit/Debit Card)
      3. Submit your invoice/receipt to your health insurer
      4. Your health insurer will reimburse you

      For NDIS or workers compensation

      Please visit our NDIS page

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