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During checkout you will have to choose a shipping method. Here is a breakdown:
Get our products delivered to anywhere in Australia for FREE, no matter the order amount! We use Australia Posts trusted E-Parcel service. All orders are dispatched within 24 hours every business day at 12:30pm. Delivery time is normally 2-5 business days after package is dispatched from our warehouse. Allow 2-6 business days after items are ordered online.
For those requiring our products in a hurry, we have an Express Post option where items are sent with Australia Posts Express Post delivery service (for most metro areas the parcel will arrive the next business day, but this isn't guaranteed). Express Post is available for a flat fee of just $5! Items that are ordered after 12:30pm will be dispatched the next business day. So allow 2 to 3 business days for items to reach their destination if you order after 12:30pm.
Shipping insurance can also be added to your shipping in the form of Australia Posts Extra Cover option. Australia Post does not offer any kind of compensation if shipping insurance (transit cover) is not picked, we recommend getting insurance so your items are covered (up to $5,000 in value). The extra cover/insurance costs $4.00. Items lost/misplaced/delayed during delivery by Australia Post will not be compensated by BodyHeal.com.au
Although rare, sometimes parcels do they get delayed or lost (we haven't had a lost parcel till date!) while in transit with Australia even with Express Post and their next day guarantee. Unfortunately there is not much we can do if such instances occur and we cannot accept responsility for delayed or lost parcels.