COVID-19 (Corona Virus) Update

 

Dear all,

We hope everyone is taking all the precautions needed and listening to government authorities during this tough time. We know that everyone has had to make significant sacrifices with their jobs, business and being cooped home at home everyday. However, this is for the greater good of the community and especially for those more vulnerable in our community such as the elderly.

Our Team

At BodyHeal we're taking all precautions that we can. Our support team has been working from home and we're available if you have any questions or inquiries. Our warehouse team has always been taking extra care to ensure everyone remains socially distant and wearing gloves while working at the warehouse.

Dispatch

We're still dispatching orders as we were before the pandemic, being classified as an essential service, we will continue to operate as long as the authorities deem it safe to do so.

Shipping

Australia Post had released a few statements regarding their service. We recommend keeping an eye on their Corona Virus page. In general everything will remain the same.

The delivery drivers will try to reduce human interaction as much as possible. They will not physically hand over the order to you, they will leave it at a safe place just outside your door (if a house or townhouse). If you pick signature on delivery then they will wait for you to appear in person. In any case if they think it is not safe to leave a parcel at your address they will take it to your local post office.

Stay safe 🙏🏻

BodyHeal Team